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AI-Assisted Root Cause Analysis

Don't stop at what happened. Understand why.

SafeSHIFT AI helps safety leaders work through workplace incidents with a structured Root Cause Analysis built around the conditions, decisions, systems and processes that contributed to the event.

Move from incident description to contributing factors, investigation questions, possible root causes and corrective actions — in one structured RCA.
Built specifically for workplace incidents
Examines multiple contributing-factor categories
Generates investigation questions based on the incident
Connects findings to corrective and preventive actions
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SafeSHIFT AI
Example RCA Output
Transportation & Logistics
Root Cause Analysis (RCA) — Transportation & Logistics
Transportation & Logistics
Site/Project Name Northgate Distribution Centre Expansion Location 4500 Meridian Way, Edmonton, Alberta
Prepared By Jordan Lee Date / Time Aug 15, 2026 8:30 am
Version / Revision Rev. 1.0 Status Draft for Review
RCA Description
A delivery truck arrived at a busy distribution yard during the morning rush. The driver was instructed to back into Dock 6. A spotter was normally used for backing movements, but the assigned spotter had been pulled away to assist with another unloading task.

The driver began reversing using the mirrors and backup camera. At the same time, a warehouse worker walked behind the truck while carrying paperwork to another dock. The worker entered the truck's blind area and was struck at low speed by the rear corner of the vehicle.

The worker suffered a fractured wrist and bruising and was transported for medical treatment. The truck sustained minor damage.
Immediate Actions Taken
Provide medical attention to the injured worker. Secure the incident area and preserve relevant information. Notify site supervision and begin the incident investigation. Review backing procedures and reinforce the requirement for appropriate controls during reversing movements.
1) Common Contributing Factors
1. Physical Environment
Factor Factors Notes
The distribution yard was busy with multiple vehicles and personnel present. Yes / No
There was significant traffic in the vicinity during the morning rush. Yes / No
Dock 6 had limited visibility due to nearby structures and vehicle positioning. Yes / No
The yard did not have additional visual aids separating pedestrian movement from reversing vehicles. Yes / No
Continues through Training & Capability, Human Behavior, Systems & Processes, Equipment, Communication, Possible Root Causes and Corrective Actions ↓
A Structured Investigation

One incident. Multiple layers to investigate.

SafeSHIFT AI helps organize the investigation so the analysis goes beyond the immediate event and examines what allowed it to happen.

01

Describe the Incident

Capture what happened, where it happened and the immediate circumstances surrounding the event.

02

Review Contributing Factors

Examine conditions across the workplace rather than focusing on a single action or individual.

03

Investigate Further

Use incident-specific questions to identify what still needs to be confirmed or understood.

04

Identify Possible Root Causes

Organize the potential underlying causes revealed through the investigation.

05

Define Corrective Actions

Turn findings into specific corrective and preventive actions with ownership and status.

06

Track What Changes

Identify metrics and communication strategies that help verify the response is actually working.

The Finished RCA

From incident details to an actionable investigation.

Contributing Factors

Structured factor tables across the major areas that may have influenced the incident.

Investigation Questions

Questions tied to the event that help the investigator determine what still needs to be verified.

Possible Root Causes

Potential underlying causes organized for investigation, confirmation and documentation.

Corrective Actions

Recommended corrective and preventive actions with space for owners, due dates and status.

Metrics to Track

Measures that can help determine whether controls and corrective actions are improving performance.

Communication Strategy

Practical ways to reinforce lessons learned and communicate changes to the workforce.

Built for the Human Side of Safety

When something goes wrong, understand what needs to change.

SafeSHIFT AI gives safety leaders a structured way to work through the incident, examine contributing factors and turn what they learn into action.

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FAQ

Root Cause Analysis FAQ

What information do I need to start an RCA?

Start with what you know about the incident. SafeSHIFT AI uses the incident information to create a structured analysis around the specific circumstances involved.

Does SafeSHIFT AI decide the root cause?

No. SafeSHIFT AI helps structure the investigation by identifying potential contributing factors, investigation questions and possible root causes for the investigator to evaluate. Your organization remains responsible for investigating and confirming its findings.

Does the RCA include corrective actions?

Yes. The RCA includes a corrective and preventive action section with space for the action, owner, due date and status.

Can I edit the finished RCA?

Yes. SafeSHIFT AI can produce the finished document in editable Word format or PDF so it can be reviewed and completed by your team.

Is this only for serious incidents?

No. Structured root cause analysis can be useful for incidents, near misses and other events where understanding contributing conditions can help prevent recurrence.